Below are the conditions for purchases in our online store. By placing an order, the buyer declares wholeheartedly to agree with the following conditions.

PAYMENT
The products from the online store will only be sent after the total amount is paid to Giro accountnumber. 4521160 - Polefitness in Gouda (The Netherlands), or after the amount was paid to the Paypal account.

SHIPPING
The shipping costs that are billed apply for delivery in the Benelux. Additional costs can be charged. You will be notified of possible extra costs after the receipt of your order.

DELIVERY
We will send your order through the TNT Post. If you placed an order and the payment has been received, the articles will be send within five working days, provided it is in stock.
If it is not in stock, it will take approximately two weeks before we ill send it to you.

ADRESS
You need to inform us in case of any change of adress address or relocation. If you did not inform us on time, you remain liable for all articles, intended for you, to your old address.

WEBSHOP
The order form contains all the information we need to be able to execute your order, it is therefore necessary that you fill out the form completely. We guarantee that your information is securely stored and used only for the benefit of accounting.

PAYMENT
Orders through our online store can only be paid with a bank transfer or Paypal (Visa) payment.

PRICES
Our prices, as listed on this site, are including VAT. If necessary, we keep the right to adjust them.

RETURNS
All sales are final. Items will have been quality checked prior to shipping. Pole fitness will exchange or refund ordered goods only if damaged or defected through transportation. All items need to be returned to Pole fitness with proof of purchase within 7 days upon receipt. Pole fitness does not accept responsibility for loss or damage of returned goods during return transit. TPole fitness strongly recommends the usage of a traceable system for the return of any item. These terms and conditions do not affect your statutory rights as a consumer.

Address from which parcels should be sent to returning
Pole fitness
William Tombergstraat 54
2806 SJ Gouda

EXCHANGE
You have 100% conversion rights within 7 days. The conversion duration can take up to 20 days after receiving your returned goods. We only accept goods returned in the original packaging of the manufacturer/label. Use a parcel to make sure the original packaging and goods are not damaged. Check that the return postage is sufficient. If the return postage is not enough we will be subtract the cost from the amount that should be refunded.
Any colour between the specified color in kind and the digital images on the Web site and / or catalogue, because of technical reasons can not be avoided. Changes due to technical improvements remain reserved, as well changes in maatspecificatie, model, colour verfbad etc..

RECLAMATION NON-RECEIVED ORDERS
The buyer is responsible for the timely report of a consignment not or only partially received, at the latest within 8 days after shipping. After this period of 8 days, we are not obliged to examine the reclamation regarding the shipment processing.
The research through TNT Post may take some weeks. The buyer is bound to cooperate in this investigation. If through TNT Post research isshown that the shipment never arrived, we will deliver the consignment within 1 month. Is this not possible or has the article been sold out then the buyer will be given an alternative choice, money back for this second shipment is excluded.

TRANSPORTRISK
Delivery of the goods is provided by TNT Post, where the risk of loss and / or damage will be ours completely.
In the event of return, the transportation risk lies with the buyer until the shipment has arrived to us.
In case of refusal of the offered goods or the untimely collecting at the post office, the shipping costs will be for the buyer.

GUARENTEE
We guarantee the soundness and / or usefulness of the articles supplied by us. Any deficiency of an article, which occurred during normal and judicious use, will be corrected by us within the warranty period of 2 months after purchase either be repaired free of charge, or the article will be replaced free of charge.
The guarantee granted by us lapses in case of normal to consider lapses in normal wear and tear, or if the damage or malfunction apparently is caused by; improper use, use for other purposes than those for which the article was developed and produced, it is not correctly cleaned etc.

(In) direct costs to the buyer or damage caused by the failure of a faulty article, is not eligible for reimbursement.

DISCLAIMER
Despite the constant care and attention we devote to the composition of www.polefitness.nl and www.polefitness.com and www.polefitness.del, it is possible that the information provided on these three sites is published incomplete or incorrect. Errors (in the data) can not always be avoided. We exclude all liability for any direct or indirect damage of any kind, arising out of or in any way related to the use of our sites or with the temporary inability to be able to consult our sites. We are also not liable for any direct or indirect damages arising from the use of information obtained through www.polefitness.com, www.polefitness.nl and www.polefitness.de.